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Refund and Cancellation Policy
How cancellation and refunds work for Maha subscriptions.
Last updated: 8 October 2026
Summary
Maha Hub is a product of Padauk Hospitality Technology and Academy ("Padauk"). Registered address: [To be added]. Contact: support@maha-hub.com.
Maha software is sold as a subscription. You can cancel at any time, and your access continues until the end of the billing period you have paid for.
How to cancel
Email hello@maha-hub.com from your account's registered email address with your business name. We will confirm the cancellation and the date your access ends. Cancellation stops future renewals.
Refunds
- Subscription fees already paid for the current billing period are not refunded when you cancel, unless required by law.
- If you were charged in error, for example a duplicate charge or a charge after cancellation, contact us within 14 days of the charge and we will refund the incorrect amount.
- Fees for onboarding, setup or other services are non-refundable once the work has started.
Annual plans
If you pay for a longer billing period, such as a year, cancellation takes effect at the end of that period.
If we end the service
If we stop providing a product you have paid for before the end of your billing period, we will refund the unused portion of the fees for that product.
How refunds are paid
Approved refunds are returned to the original payment method through our payment provider. The time to appear depends on your bank or card issuer.